Niki Mou

THE LEGAL STUFF

1: DEFINITIONS AND PARTIES

In these terms and conditions:

The ‘Company’ shall mean Vento Marino Ltd. ‘We’ shall mean the Company. The ‘Client’ shall mean the person who has paid the deposit as the Lead Booking Name and each person listed within the booking as a travelling companion. ‘You’ shall mean the Client.  In these terms and conditions the masculine words shall include the feminine and neuter genders and vice-versa and the singular shall include the plural and vice-versa.

2: BOOKINGS

A contract will only be constituted between the Company and the Client once the Company issues a booking confirmation invoice to the Client after receiving the required deposit either from or expressly on behalf of the Lead Booking Name as stated under paragraphs 3 and 6 headed ‘Payment and Confirmation’ below. The Lead Booking Name on paying the deposit warrants and confirms to the Company that he accepts these terms and conditions on behalf of himself and each of his travelling companions.

TERMS AND CONDITIONS APPLYING TO INDIVIDUAL BOOKINGS

3: PAYMENT AND CONFIRMATION

Bookings will be confirmed upon receipt of 100% pre-payment including a non-refundable accommodation deposit of 30%. Any additional payments due to food purchased on your behalf are due before you check out on the last day and must be paid in cash. Please note that if a payment is not received on time or in the correct amount we reserve the right to release your reservation, regardless of any payment(s) already received. We will use reasonable endeavours to contact you prior to taking this course of action and will remind you when payments are due nearer to the time. If paying in a different currency, other than Euros or Pounds, an exchange rate will be agreed at the time of paying the deposit and this rate will apply to future payments. This can be renegotiated by both parties in case of extreme currency fluctuations.

4: CANCELLATION BY THE CLIENT

As with any travel, we strongly recommend that you purchase travel insurance which gives you full cancellation cover. Please note the Client is alsoliable for any payments outstanding on the date the cancellation is received. You must send us any and all cancellations clearly and in writing to avoid any errors! This can be done by letter, fax or email using the following contact details: Reservations, Vento Marino Ltd, 135 Notting Hill Gate, Kensington, London, W11 3LB. Tel +44 (0)207 100 3777, hello@ventomarino.com We will then confirm the cancellation back to you in writing and provide you with a cancellation number. The date we receive your cancellation is your cancellation date. As we incur costs when cancelling your booking you will be obliged to pay the applicable cancellation charges which are detailed below.

If you cancel your booking at any time up to 30 days prior to your proposed arrival date, we will refund any monies received by us less a 30% cancellation penalty. If you cancel your booking between 30 and 15 days prior to your proposed arrival date, we will refund any monies paid to us less a 50% cancellation penalty. If you cancel your booking within 14 days of your proposed arrival date no refund will be given. 

5: CHANGES BY THE CLIENT TO THE DATE OR NATURE OF A BOOKING

We will use reasonable endeavours to accommodate requests for amendments received up to 30 days prior to your proposed arrival date whenever possible. In respect of requests received within 30 days of your proposed arrival date, we will also use reasonable endeavours to accommodate your amendment, however we reserve the right to charge a fee of up to 25% of your total accommodation cost and any such amendment is at the sole discretion of the Management at Vento Marino. Should the Client choose to leave Niki Mou early for any reason, no refund will be made to the Client nor will alternative dates be arranged. The Client also agrees that their stay at Niki Mou cannot be sold, awarded as prizes or otherwise transferred without the Company’s prior written authorisation.

TERMS AND CONDITIONS APPLYING TO EXCLUSIVE USE AND GROUP BOOKINGS

6: PAYMENT AND CONFIRMATION

Bookings will be confirmed upon receipt of a 30% non-refundable accommodation deposit. The final 70% non-refundable payment is due no later than 30 days prior to your proposed date of arrival at Niki Mou. If the Client makes a reservation less than 30 days prior to the proposed date of arrival, such bookings will only be confirmed upon receipt of a 100% non-refundable payment. Please note that if a payment is not received on time or in the correct amount we reserve the right to release your reservation, regardless of any payment(s) already received. We will use reasonable endeavours to contact you prior to taking this course of action and will remind you when payments are due nearer the time. 

TERMS AND CONDITIONS APPLYING TO ALL BOOKINGS

7: LIABILITY OF THE COMPANY

a) Vento Marino Ltd is not liable for any theft or damage to possessions that may occur during your stay with us.

b) Vento Marino Ltd is not liable in the event of death, injury or illness caused by the negligent acts and/or omissions of our employees or agents whilst acting within the scope of, or in the course of, their employment or engagement in the provision of your holiday.

c) For the avoidance of doubt the Company will not be liable for loss or injury suffered by the Client which was outside the control of the Company. We would suggest that you obtain suitable insurance to cover such loss or injury.

The Company shall not be obligated to make any payments in those circumstances other than as otherwise referred to in the terms and conditions above.

8: FORCE MAJEURE

We act on the advice given by the government of the United Kingdom and the government of your home country. If flights are grounded because of war or terrorism or you are advised by your government that it is unsafe to travel, then we will use reasonable endeavours to assist you in postponing your stay with us. Please contact one of our reservations offices if you are concerned about travel due to war, terrorism or similar events.

9: ENTIRE AGREEMENT; VARIATION AND WAIVER; SEVERANCE

These terms and conditions constitute the entire understanding and agreement in relation to their subject matter and supersede any previous explicit or implied agreement or undertaking between the parties with respect thereto. The Company reserves the right to alter these terms and conditions from time to time and will notify the Client of any changes as soon as reasonably possible using the postal or email contact details provided by the Client for the Client’s booking. The amended terms and conditions will apply to any Client booking that commences after the date of such notification. No other variation, waiver or release of these terms and conditions shall be effective unless it is made by the Company and notified to the Client in accordance with this paragraph. If any part of these terms and conditions is void or unenforceable due to any applicable law, it shall be deemed to be deleted and the remaining provisions of these terms and conditions shall continue in full force and effect.

10: GOVERNING LAW

This contract shall be governed and construed according to English Law and shall be subject to the exclusive jurisdiction of the courts of England, save that the Company shall be entitled to enforce the contract against the Client in the courts of England or in the courts of any other country in which the Client is resident, domiciled or has a place of business.

11: DATA PROTECTION

Your information is safe with us. Rest assured

your details are held by Vento Marino Ltd in accordance with the Data Protection Act 1998 (UK). We will not share your personal information with third parties for marketing or any other purposes without your consent unless required by law. We operate an automatic opt in policy which means that when you request information from us on one of our properties or make an enquiry/reservation, you are added to our database and may be contacted by us with relevant promotions, offers or information that we feel may be of interest to you from time to time. With Vento Marino YOU are always in control of your personal information, so if at any time you wish us to stop contacting you then simply email us at: hello@ventomarino.com to let us know. Thanks.